Our expertise allows us to offer the following services to facilitate and support the implementation process:

• A status report of the organization’s present readiness to implement MedDRA, which will identify problem areas and provide possible solutions.

• An implementation strategy that is consistent with the organization’s objectives.

• An overview of the internal structural issues including development of MedDRA coding guidelines, standard operating procedures, internal MedDRA support group in coordination with internal staff.

• Software validations assuring that both the database and coding tool are MedDRA compliant. We will assist in the determination of which tool or software will best meet the needs of the organization.

• Both in-house training and post-training support are available.

• Consultation services on an advisory basis will be provided on internal issues concerning database and dictionary management of MedDRA.

• Online User group forum gives all our subscribers the opportunity to ask questions, post answers, and learn the experiences of others by sharing information on an international level.